Production Times and Postage Costs

Not sure when your sign will arrive or if you’ll need to pay customs for orders outside the UK? We’ve created this handy page to walk you through our production times, delivery costs, and shipping timelines.

LAST UPDATED AUGUST 2024

At The Bespoke Sign House, we're proud to be able to deliver house signs across the world. Wherever your home may be, we offer a wide range of international delivery options to ensure your home gets the stunning slate name sign it deserves. 

Delivery is free to the following places:

United Kingdom

This includes England, Scotland, Wales, Northern Ireland, Isle of Wight, the Highlands, Isle of Man and the Orkney Islands.

Guernsey and Jersey

Please note that orders to these islands do not include UK VAT.

Ireland (Republic)*

We do not charge/collect VAT on any Irish orders. Be aware that you may be subject to Irish VAT (23% as of Aug 2024) + any handling fees from An Post.

United States

Free delivery to all 50 states (including Hawaii) plus Washington D.C. and Puerto Rico. All orders to the USA are free from import duty/tax if your order value is under $800.

France*

We do not charge/collect VAT on any French orders. Be aware that you may be subject to French TVA (20% as of Aug 2024) + any handling fees from La Poste. Orders with a value of €150 or less benefit from 0% customs duties.

*Orders to these countries may be subject to import charges (usually VAT/TVA) - this is payable by the customer upon delivery.

England, Scotland, Wales, Northern Ireland and the Isle of Man

Available Services & Costs

  • Standard Service: Free
  • Standard Service Plus: £7
  • Express Service: £20

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 2-3 working days
  • Standard Service Plus: 1-2 working days
  • Express Service: next day (inc. Sat/Sun)

Do You Charge VAT?

Yes we do. VAT is included on all our pricing across the website. If you require a VAT invoice post-purchase, please email us.

Guernsey and Jersey

Available Services & Costs

  • Standard Service: Free
  • Standard Service Plus: £7
  • Express Service: £20

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 2-3 working days
  • Standard Service Plus: 1-2 working days
  • Express Service: next day (inc. Sat/Sun)

Do You Charge VAT?

Guernsey and Jersey

  • No, we do not charge VAT on orders to Guernsey and Jersey.

Important: Jersey GST

  • Please note that orders over £135 purchased from Jersey will be subject to GST, which is 5% of the order value. For example, if you order a sign for £135, a GST of £6.75 will be applied at delivery. This makes the total amount you pay £141.75.

Ireland

Available Services & Costs

  • Standard Service: Free

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 3-5 working days

Any Import Charges or Customs Duties?

Your order will incur a 23% tax charge (Value Added Tax) based on the total order value.

  • For example, if you order a sign for €80, a VAT charge of €18.40 will be applied at delivery. This makes the total amount you pay €98.40.

Australia

Available Services & Costs

  • Standard Service: $21 AUD

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 5-11 working days

Any Import Charges or Customs Duties?

Your order will incur a 10% GST (Goods and Services Tax) based on the total order value. Thanks to the Australia-UK trade agreement, all our products are exempt from customs duties.

  • For example, if you order a sign for $80 AUD, a GST of $8 AUD will be applied at delivery. This makes the total amount you pay $88 AUD.

Germany

Available Services & Costs

  • Standard Service: Free

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 3-5 working days

Any Import Charges or Customs Duties?

All imports into Germany from the UK incur a 19% VAT charge.

  • So for example, if you order a sign for €80, a 19% VAT amount of €15.20 will need to be paid upon delivery, making the total amount you pay overall €95.20.

Canada

Available Services & Costs

  • Standard Service: Free

Delivery Timeframes

Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:

  • Standard Service: 5-11 working days

Any Import Charges or Customs Duties?

The tax you pay when ordering a sign from Canada is more complex than other countries, this is because the tax rates and systems vary from province to province. We will break down the taxes for each province below:

  • Ontario: HST is 13% of the order value. If your order has a total value of $80 CAD, the tax amount would be $10.40 CAD (paid upon delivery) bringing the order total to $90.40 CAD.

  • Quebec: there are two taxes charged in Quebec, GST which is 5% and QST which is 9.975% of the order value. If your order has a total value of $80 CAD, the tax amount would be $11.98 CAD (paid upon delivery) bringing the order total to $91.48 CAD.

  • Alberta: GST is 5% of the order value. If your order has a total value of $80 CAD, the tax amount would be $4 CAD (paid upon delivery) bringing the order total to $84 CAD.

  • British Columbia: there are two taxes charged in Quebec, GST which is 5% and PST which is 7% of the order value. If your order has a total value of $80 CAD, the tax amount would be $9.60 CAD (paid upon delivery) bringing the order total to $89.60 CAD.

Start Personalising Your Sign

Now you know your postage options, what are you waiting for? Get making your slate house sign today. There are hundreds of unique possibilities with our range of colours, fonts, sizes and styles. Can't see your country? We ship to every country in the world. Simply make your sign, add it to your cart and go to checkout to view the available shipping options to your location.

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